Online request for test results.
For the convenience of patients, the "Open Laboratory" together with our company has implemented a service that allows you to get acquainted with the test results without visiting the organization. The service also has the ability to print the results or download them as files.
Problems:
Overloading call-center operators with customer requests
Maintaining the company's image
Maintaining the quality of service at a high level in accordance with modern technologies
Convenience of obtaining test results for clients
Decrease in patient contacts during the spread of a new infection.
Decision:
Online service for obtaining test results
Ability to view, download as files and print test results without visiting the institution
Obtaining a copy of the test results with the signature and seal of the organization
Ease of use, no ads and intrusive offers
